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Return and Exchange Policy

Custom Apparel cannot be returned or exchanged!  

We guarantee our product quality and design application 100% from product defects or printing errors and will replace them at no charge however we do not offer refunds.


Please make sure you are diligently checking provided size specs and ALL details of your order and the store you are ordering from.  We do not accept returns or exchanges for your incorrect selection of products, sizes, designs, colors, spellings, quantities, or delivery timing. **If you have questions while placing an order please contact us prior to finalizing so we can help make sure you order is correct**

Product Quality Issue vs Product Wear and Tear


Product Quality Defects:  All defects due to the construction, design, or material components of the garment.  These defects are pre-existing although not necessarily apparent or visible yet.  These are issues (defects) that are present before you even receive the product and only come to light once you begin using it.



  • Several stitches failing

  • Velcro, snap, zipper, or other closures failing

  • Missing or broken drawstrings/cords

  • Rips or tears that appear due to improper constructions (along seams or at junctions)


Wear and Tear: Exactly as it sounds - damage incurred during normal and intended use of the product that has rendered the garment undesirable or unwearable.  Normal wearing, washing, and using the garment are going to alter the state which is not guaranteed.  Once the garment is being used we cannot guarantee it will not incur stains, holes, frays, etc…

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